Terms of Use

1. About tellows
2. General Information About the Forum Usage
3. Terms Of Use tellows Forum
4. Terms of Use tellows (iPhone) App (EULA)
5. In-App-Purchase for Apple Products

1. About tellows

Dear tellows user,
We are happy that you use tellows to identify unknown phone numbers. Our goal is the best possible protection against unwanted calls. With your reviews and experience reports on phone numbers, you are the most important part of the community! Because of you, other users receive helpful information about unknown numbers and can be warned in time.

But by now, tellows is more than just a forum for the reverse search of phone numbers. By integrating our tellows scorelists and app solutions, tellows users are warned of suspicious phone numbers around the world. tellows offers many advantages and makes spam control as easy as possible:

  • All collected information is available to you at any time, whether on the desktop, mobile or via app
  • All phone number information is generated by users and based on personal experience reports
  • tellows has developed a score to rank phone numbers on a scale of 1 (trustworthy) to 9 (untrustworthy)
  • Rating criterias provide specific information about the caller (e.g. caller name)
  • Suspected score manipulation or self-evaluation will be checked as soon as possible
  • Comments from registered users are protected from deletion by other users
  • Take advantage of spam protection from our apps, the tellows lists or partner applications for your phone system

2. General Information About the Forum Usage

With tellows, we offer you a platform where you can exchange information about phone numbers with other users. To provide helpful comments to other users, you should consider the following guidelines:

1. Use the Login to Protect Your Comment
Only admin members can change or remove comments from registered users. Prior to a removal, we will contact you. Therefore, please use a valid email address.

2. Select a Precise Caller Name
Phone numbers containing the same caller name are linked. A specific caller name is more helpful to other users. The use of sentences or general descriptions are not conclusive. If you are not sure about the caller name, you can leave the field empty.

Example

did not understand, hung up or annoying guy

Better

TPS customer service, John Smith or debt collector

3. Frame Your Opinion Subjectively
A factual claim is not always verifiable and has to be removed in case of doubt.

Example

Those scammers call me daily. Very untrustworthy.

Better

I suppose the caller wants to sell me a subscription. I disapprove of this method.

4. Make Objective Statements Without Offending Content
Even if the call was negative, please consider the netiquette and don’t take it out on the forum.

Example

Those idiots call me all day. F*cking lowlives.

Better

I’m extremely bugged by those advertising calls.

5. Don’t Publish Personal Data
This includes full names of private people, addresses, email addresses or bank account numbers. Those comments will be removed immediately due to the data protection law.

Example

John Smith from Bideford! He sold me an article, but never sent the goods. He has my money now and is not reachable. Here are his bank details: WSXXDE38, DE64BOFI90583XX2345678. If anyone knows anything, please contact me [email protected]

Better

John S. from B. He never delivered my articles. If anyone knows anything, contact me.

6. Use Important Information in Your Comment
The more details you post, the more helpful your comment will be for others. The most important details are the caller information (name, company), the time of the call, the amount of calls and the supposed reason of the call. A precise description of the call provides further helpful details. Try to keep an objective view.

Example

I have been called on Wednesday at lunch time. I did not understand the name, but I suppose it is company X. The caller asked me some questions. I suppose he wanted me to say „yes“ in order to finish a contract. I declined and asked him to remove my name from the caller list. I experienced the call as very annoying. The number called me multiple times later that day.

3. Terms Of Use tellows Forum

tellows offers a variety of products and services, including web pages, applications and APIs. The terms of use govern the access and use of our products and services. When accessing and using our products and services, the user agrees to our terms and the Privacy Policy.

With the use of the forum, the user declares his consent to data storage and these summarized rules of the forum.

1. Registration
No registration is required to participate in the tellows forum. Comments can be submitted as a registered or unregistered user. An OpenID service can be used to register. Thereby, an existing account of another service (e.g. Google) is linked to the tellows website through an authentication system. No separate account is created on the tellows website. Linking an account through OpenID enables additional options for comments and account settings on tellows. OpenID users are registered with the e-mail address of the linked account. The e-mail address must always be accessible to the user in order to be contacted for possible queries on the part of tellows. The use of an invalid e-mail address is not permitted.

2. No legal advice
According to the current legal status, concrete legal advice is prohibited without special official permission – which is essentially only given to lawyers – and can be penalized with fines up to 5,000 euros. This prohibition also applies to contributions to the forum of tellows. For this reason, please pay attention to the discussion of abstract legal questions or other legal issues. Contributions, which in our opinion have a legal advisory content, are deleted as well as the related questions without further questions.

3. Prohibited content
It is forbidden to post content of the following kind in the forum: insults, untruthful claims, abusive criticism, boycott calls of any kind, bank account numbers, private notices and telephone numbers, links on pages with illegal or legally questionable content, commercial advertising. Contents of discriminatory, xenophobic, racist, pornographic or otherwise unlawful nature are just as inadmissible as harassing, defamatory or threatening contents. Corresponding contributions are also removed without further inquiry.

Manipulations of the tellows score are prohibited. Before submitting a comment, the legitimate interest is requested. A comment can be posted if the user has been called by this number or wants to publish a statement. Duplicated comments without reference to the number, as well as comment publications by the same user, that acts under different user accounts or user names, are not allowed.

4. Virtual house law and house ban
If users of the forum do not abide by the rules just mentioned, tellows can make use of its “virtual house law” and prohibit the user from continuing to use the forum after a single warning.

5. Deletion of contributions
tellows expressly reserves the right to delete contributions without special reasons. A claim to maintain a contribution in the forum is not guaranteed. However, we will usually delete contributions only if this could result in a liability of tellows as a forum operator.

There is no claim for deletion of the entries. If the content of a contribution allows a clear personal reference to the author, however, the deletion or anonymisation of the respective contribution may be required.

Comments written by unregistered users can be removed by any user. By clicking on the red spam button to the right of the comment, a deletion with justification can be initiated. In order to remove comments made by registered users, we need a removal explanation by mail to kontaktATtellows.de.

6. Data processing and data protection
Besides the data specified in the privacy policy, the following data will be stored in the forum:
The forum software stores so-called cookies on your computer. The data stored there improves the usability of the forum, e.g. by displaying the correct language. More information about the privacy policy on tellows.

7. Liability for contributions
Many contributions to this forum contain expressions of opinion as well as further references. tellows does not explicitly adopt the content of individual third-party contributions, unless a special response to the individual contribution reveals anything else.

4. Terms of Use tellows (iPhone) App (EULA)

1. Acknowledgement
These terms are concluded between the user and tellows, not the App Provider. tellows is solely responsible for the Application and the content thereof.

2. Scope of License
The license granted to the End-User for the Licensed Application is limited to a non-transferable license to use the Licensed Application on any Apple-branded Products that the End-User owns or controls and as permitted by the Usage Rules set forth in the App Store Terms of Service, except that such Licensed Application may be accessed and used by other accounts associated with the purchaser via Family Sharing or volume purchasing.

3. Maintenance and Support
tellows is solely responsible for providing any maintenance and support services with respect to the Application. The App Provider has no obligation whatsoever to furnish any maintenance and support services with respect to the Application.

4. Warranty
tellows is solely responsible for any product warranties, whether expressed or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Application to conform to any applicable warranty, the User may notify Apple, and Apple will refund the purchase price for the Application to the user; and that, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Application, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be between the End-User’s and tellows’ responsibility.

5. Product Claims
tellows is responsible for addressing any claims of the user or any third party relating to the Application or the user’s possession and/or use of that Application, including, but not limited to: (i) product liability claims; (ii) any claim that the Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation, including in connection with tellows’ Licensed Application’s use of the HealthKit and HomeKit frameworks.

6. Intellectual Property Rights
If a third party claims that the application or the user’s possession and use of that Application infringes that third party’s intellectual property rights, tellows will be responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.

7. Legal Compliance
The user must represent and warrant that (i) he/she is not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) he/she is not listed on any U.S. Government list of prohibited or restricted parties.

8. tellows Support and Company Information
All questions, complaints or claims with respect to the Application should be directed to our App support form.

You can also contact us via mail:

tellows UG (limited liability)
Eschenring 6
04828 Bennewitz
Germany

mail: kontaktATtellows.de
phone: +491578-4918966

9. Third Party Terms of Agreement
Users must comply with all applicable third-party terms of service when using the tellows applications.

10. Third Party Beneficiary
Apple, and Apple’s subsidiaries, are third party beneficiaries of these terms, and, upon the user’s acceptance of the terms and conditions of the terms, Apple will have the right (and will be deemed to have accepted the right) to enforce the terms against the End-User as a third party beneficiary thereof.

5. In-App Purchase for Apple Products

If you choose to subscribe to any of our enhanced, paid services, these are the payment and billing terms that apply. Paid services and billing will auto-renew unless you cancel. You may cancel at any time.

1. Payment Terms
We offer certain Pro features for our iPhone Applications. By signing up for and using any of the Pro Features, you agree to our Terms, and any additional terms and conditions that are provided here.

The application tellows pro Caller Identification requires a one-time payment before usage. The Pro features are available for lifetime.

The application tellows – Search and Rate Phone Numbers includes a one-time in-app purchase. After the purchase the Pro features are available for lifetime.

The application tellows Caller ID & Block offers a Pro feature. This Pro feature is a one-year subscription. The subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period.

The Pro Feature provides you access to the tellows database. By signing up for and using the Pro Feature you agree to pay any fees or other incurred charges that apply to the Pro Feature (such as subscription fees).

2. Termination or Cancellation of Pro Feature (subscription model for tellows Caller ID & Block)
You can cancel the Pro Features at any time. Once you have cancelled your Pro Feature and received confirmation, no other changes can be made to your account. The cancellation of the Pro Feature will go into effect at the end of your current billing cycle, and you will have the same level of access to the Premium Service through the remainder of such billing cycle.

There are no refunds for termination or cancellation of your Pro Feature. If you no longer wish to subscribe to the Pro Feature, it is your responsibility to cancel your subscription in due time.

3. Fee Changes
We may change our prices for Pro Feature at any time. We will give you notice of any such pricing changes by posting the new prices on or through the applicable Pro Feature. If you do not wish to pay the new prices, you can cancel the Pro Feature prior to the change going into effect.